Takeyausa.com Reviews

Takeyausa.com accepts all major debit and credit cards for payment. An additional option available is Shop Pay Installments. This allows customers to split their purchase into four equal, interest-free payments. The installments option on Shop Pay is available on all major debit and credit cards. It's important to manage payments for Shop Pay Installments effectively. If further assistance is needed, customer service can be contacted via email at customerservice@takeyausa.com or through chat, available Monday - Friday from 9:00am - 5:00pm PST.

Takeyausa.com is known for its insulated water bottles and pickleball products. The company offers a warranty for these items, which customers can learn about and register for on the website. Customer service can be reached via email or chat during specific hours. Reviews of Takeya USA's products and services vary. Some customers praise the excellent product quality and customer service, noting that the bottles keep liquids hot or cold as promised and that the company's customer service is top-notch. However, other customers have reported issues with the gaskets and bumpers on the bottles, stating that they can fail or fall off after about a month of use. There are also complaints about the company's no return policy and some customers have had negative experiences with customer service. Despite these issues, some customers still find value in the products, especially when purchased as a bundle during a sale. The company's website performance has been criticized for being slow and having issues across multiple browsers.

Takeyausa.com offers a variety of products, including water bottles. The 32oz Originals Insulated Stainless Steel Water Bottle with Spout Lid is priced at $34.99. This bottle keeps drinks cold for 24 hours or hot for 12 hours, and is made from high-grade, lightweight stainless steel. It has a wide mouth opening for ice and a universal lid that fits any Takeya Thermoflask water bottle. Another product, the 32oz Actives Stainless Steel Water Bottle with Straw Lid, is also priced at $34.99. This bottle features a leakproof lid and a powder coating for a sure grip, even when hands are sweaty. It also has vacuum insulation that keeps drinks ice cold. Takeyausa.com consistently offers the best deals direct through their website with flat rate shipping under $6 in the US. They also frequently run holiday sales around Memorial Day, saving you 25% sitewide.

Takeyausa.com has a 30-day return policy. Any unused bottle or accessory in resalable condition, with its original packaging intact, can be returned for a refund within thirty days of the original purchase date. To initiate a return, contact Customer Service with your order information available. Products that have been used or contain traces of a substance in the container, customer damaged items caused by misuse, and any item without a receipt or order number will not be accepted for returns. Unless the issue is the result of an error, the customer will be responsible for return shipping costs. Shipping labels are not provided, however there are no restocking fees. Please allow 3-7 business days for your return shipped date for your return to be fully checked in and account to be credited, and 1-2 billing cycles for the credit to appear on your statement.

Regarding the shipping policy, Takeyausa.com offers Free Shipping on all orders above $39. This applies to contiguous United States only (excludes Hawaii, Alaska, US Territories, APO addresses and Canada). Two Day and USPS Priority Mail services are available at an additional charge. For all orders, your tracking number will be sent via e-mail when your package is shipped. Please double-check your information as Takeya is not responsible for orders sent to incorrectly input addresses. International Shipping is offered to Canada via USPS. Note that Takeya does not include duties and taxes in shipping to Canada. You may be charged for duties and taxes separately. Orders received before 12pm Eastern time will ship same day. Orders placed after 12pm EST, will ship the following business day. Your package will arrive between 3-8 business days within the contiguous United States. Expedited delivery within 2 business days to most areas is available for Continental US, Alaska and Hawaii shipments only. Delivery days are Monday through Friday and don't include holidays. Please note that Expedited orders placed after 12 PM EST Friday, or on a weekend will be processed the following business day. Select zip codes are not available for this service and some locations require additional shipping times. Note: Expedited Shipping does not deliver to PO Boxes. USPS Priority Mail packages typically arrive within 2-3 days after shipment. USPS delivers on Saturday, but does not deliver on Sunday. When shipping to to Hawaii, Alaska, and US Territories, Takeya recommends using either Expedited Shipping and USPS Priority Mail. These methods arrive the fastest, typically in 2-4 days. Canada Orders typically arrive in 5 to 10 business days. For more information, check the SHIPPING FAQS on their website.

The length of time it takes to receive an order depends on the shipping method chosen at the time of purchase. If standard shipping is selected, the package will usually arrive within 3-7 business days within the contiguous United States. If expedited shipping is selected, delivery will take place within two business days to most areas.

If you place an order before noon EST from Monday through Saturday, it will be shipped on the same business day. However, if you place an order on a weekend or a holiday, it will be processed on the following business day.

The company does ship to Canada via USPS. However, shipping charges will apply to all orders. It may take approximately 7-21 business days to receive the order.

For orders within the contiguous United States, customers can get free standard shipping on orders over $39.